RTT is one of South Africa’s top logistics companies, moving thousands of deliveries every day to satisfied customers both inside South Africa and beyond her borders. At that scale, cargo insurance and claims can quickly become a bottleneck.
The challenge
With thousands of shipments in motion, RTT needed a way to capture, track and resolve cargo insurance claims without slowing down the business — and without losing visibility of exposure across the operation.
How thryve helped
thryve digitised RTT’s cargo insurance and claims process end to end. Incidents are captured at source, routed automatically, and tracked to settlement — giving the team a single, real-time view of every claim and its status.
The outcome
- Faster, more consistent claims handling across a high-volume operation
- A single source of truth for cargo insurance exposure
- More time spent moving freight, less spent chasing paperwork
Local expertise, applied to a real operational problem — exactly the kind of work thryve was built for.