How do you know your company is becoming a large business? Perhaps it’s when you hire your first Chief Operating Officer. The role typically appears when business owners need someone to manage the day-to-day needs of their company, freeing the owners to focus on new sales, product lines and markets. Running a business […]
18
Jan
Jan
Write down the phrase ‘customer data platform.’ If you’re not familiar with this concept yet, you will get to know it during 2021. Customer data platforms (CDPs) represent a critical step towards using data more effectively to manage customer needs within a company. In fact, not just needs but everything relating to your […]
22
Sep
Sep
By Neer Rama, Force Solutions Product Manager at thryve It’s already feeling redundant to look at how the pandemic has impacted everything around us. And everyone agrees that technology and digitization are being propelled forward by those same needs. Yet the rate of change organizations now have to manage, and the role that […]
22
Aug
Aug
By Neer Rama, Force Solutions Product Manager at thryve Data can be a messy business. Bad data leads to bad results, which only amplifies when you try to use machine learning or other forms of artificial intelligence. Data should be organized in a way that fits the business outcomes you are trying to […]
18
Aug
Aug
By Riaan Bekker, Force Solutions Manager at thryve I have a confession to make. Until the pandemic arrived, some of the claims around digital technology remained vague. We could clearly see the results from successful transformations, but there was also still enough scepticism and unanswered questions to cause some doubt around digital transformation. After all, […]
15
Jun
Jun
By Neer Rama, Force Solutions Product Manager at thryve The insurance industry faces an important transformational challenge. I’ve touched on this in my previous article, where I explored some of the barriers that are keeping insurance incumbents from changing with the times. In that piece, I looked at how looming competition will exploit the […]
20
May
May
By Neer Rama, Force Solutions Product Manager at thryve The arrival of Ontario’s Financial Services Regulatory Authority (FSRA) is a welcome change for the province’s beleaguered motorists. The FSRA has oversight over financial services in general. But there is a particular hope that it will address the ongoing problems of local vehicle insurance, a point […]
09
Apr
Apr
By Neer Rama, Force Solutions Product Manager at thryve Business is booming in Canada. Not only is it ranked as one of the top countries to do business in, but Forbes has in this regard called Canada the second-best state in the G20. It is also home to a growing startup sector, all attracted […]
09
Mar
Mar
By Riaan Bekker, Force Solutions Manager, thryve Henry Ford once said that his customers could have any colour car they want, as long as it was black. But this is a widely-misunderstood quote. Ford provided models in many different colours. Instead, his quote was more a jest towards his salespeople, who were pushing for more […]
02
Mar
Mar
By Riaan Bekker, Solutions Specialist of Risk Management and Insurance Systems at thryve Some introductions are never too late. Though it has been four years since Salesforce launched Salesforce Financial Service Cloud, this service continues to be a game-changer. If anything, it’s become even better, including features that appeal to different segments of the financial […]
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